Shipping
We endeavor to get all items shipped within 48 hours of payments received - our business is based in a rural area and weather conditions can cause delays. we will always notify you if this is the case. International orders are always shipped tracked end to end for your and our peace of mind.
Copyright
All images and products are owned by wit's end flock and their partners. It is against copyright to use any images or text owned by us without obtaining permission from us first and you may end up in a spot of bother if we find out. To ask us for permission please contact us at witsendflock@gmail.com
Refund policies
Online Workshops. You have the right to change your mind and cancel your booking within 14 days of making your purchase. However if you purchase the space on a workshop within 14 days of the start date for the workshop, then your refund may be subject to an admin charge.
In person Leisure activity workshops, if you change your mind having booked a space on an in-person workshop you do not have an automatic right to a refund. These are made at our discretion and only if we are given reasonable time to fill the space on the workshop. Last minute cancellations (less than 7 days) on your part will not be refunded under the Leisure activity exemption.
Products purchased online, you have the right to change your mind within 14 days of making your purchase. If the goods have already been dispatched, then it is your responsibility to ensure the goods are returned unused and unopened within 14 days of notifying us that you have changed your mind. Upon receipt of the goods, we have up to 14 days to issue you with a full refund.
If you receive our goods damaged or not up to your expectation, then upon return of these items, and within 14 days of receipt, we will issue you with a full refund. Please note, refunds can only be made back to the original customer on the order received by us.
You can contact us at witsendflock@gmail.comfor assistance on refunds.
